> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://gstsuvidhakendra.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Bulk Import and Export from csv file

**Situation**
  ****${color}[#ff0000](The Client is unable to bulk import or export via CSV file.)

**Reasons**
Generally, these are the following reasons  :
*Client is not efficient in working with CSV file/format.

**Communication  Client**
Tell the client that we can fix this and there can be above-mentioned reasons coz of which he is unable to import or export his content. It's really tough for non-tech savvy to diagnose the CSV format with the compatible plugin and do the setup. We have Happiness Engineers, they would love to assist you.


|| CSV file: It stores tabular data (numbers and text) in plain text. Each line of the file is a data record. Each record consists of one or more fields, separated by commas. The use of the comma as a field separator is the source of the name for this file format. The CSV file format is not standardized.

| Let, the client knows that we have Proper Departments working -->Development --> QA Team -->Audit Team (checks that issue fixed in given time and scrutinize Clients Feedback). We have offices in India, Texa, UAE(Dubai).

**Prerequisite**
* Client's  Wordpress Website URL, Credentials(Username and Password).
Importantly: Verify the credentials then and there over the phone or via chat.

| To check the website information Go to https://www.whois.com/
 
**ETA**
120 Minutes.

| Always confirm the time frame with the developers.

**References**
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