> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://gstsuvidhakendra.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Cart and Check out Page is not Visible

**Situation**
  ****${color}[#ff0000](The Client is unable to view Cart and Check out Page.)

**Reasons**
Generally, this is the following reason  :
*Cart and Check out Page is accidentally deleted.
*Shortcodes Error.

| A shortcode is a WordPress-specific code that lets you do nifty things with very little effort. Shortcodes can embed files or create objects that would normally require lots of complicated, ugly code in just one line. Example : [woocommerce_cart] – shows the cart page, [woocommerce_checkout] – shows the checkout page

**Communication  Client**
Tell the client that we will do the whole set up. It's really tough for non-tech savvy to set up the compatible plugin with his website theme and also to check the other plugins conflict and then to do the setup. We have Happiness Engineers, they would love to assist you.

| Let, the client knows that we have Proper Departments working -->Development --> QA Team -->Audit Team (checks that issue fixed in given time and scrutinize Clients Feedback). We have offices in India, Texa, UAE(Dubai).

**Prerequisite**
* Client's  Wordpress Website URL, Credentials(Username and Password).
Importantly: Verify the credentials then and there over the phone or via chat.

| To check the website information Go to https://www.whois.com/
 
**ETA**
60 Minutes.

| Always confirm the time frame with the developers.

**References**
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