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# Import/export file from tools

**Situation**
  ****${color}[#ff0000](The Client wants to Import/export file .)

**Reasons**
Generally, this is  the following reason  :
 Maybe the client wants to movie site, it requires to import/ export tool for moving files from one website to other.

**Communication  Client**
Tell the client that we will import and export the files with the help of tools.  It requires time to fix and technical expertise. We have Happiness Engineers, they would love to assist you.

| Let, the client knows that we have Proper Departments working -->Development --> QA Team -->Audit Team (checks that issue fixed in given time and scrutinize Clients Feedback). We have offices in India, Texa, UAE(Dubai).

**Prerequisite**
* Client's  Wordpress Website URL, Credentials(Username and Password).
Importantly: Verify the credentials then and there over the phone or via chat.

| To check the website information Go to https://www.whois.com/
 
**ETA**
90 Minutes.

| Always confirm the time frame with the developers.

**References**
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