Articles on: Common Website Issues

Need to update Theme and plugin files

Situation
The Client wants to update Theme and Plugin files .

Reasons
Generally, this is the following reason :
Sometime Plugin come with new functionality ,It requires updation.

Communication Client
Tell the client that we will do the needful. We have Happiness Engineers, they would love to assist you

Let, the client knows that we have Proper Departments working -->Development --> QA Team -->Audit Team (checks that issue fixed in given time and scrutinize Clients Feedback). We have offices in India, Texa, UAE(Dubai).

Prerequisite
Client's WordPress Website URL, Credentials(Username and Password).

Importantly: Verify the credentials then and there over the phone or via chat.

To check the website information Go to https://www.whois.com/

ETA
90 Minutes.

Always confirm the time frame with the developers.

References

Updated on: 30/07/2018

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