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# Parse Error

**Situation**
  The client is seeing the Parse Error.

**Reasons**
Generally, this is the following reason that causes this error :
Error in the code syntax( A missing comma or an extra curly bracket can break the entire script.)

**Communication to Client**
Tell the client that this error is caused due to the above-mentioned reason. In order to fix the issue, our development team has to edit the code that caused this error and also recognize the other causes as well. This is a tedious job and needs time to fix, it will be very tough for non-tech savvy to fix this, therefore, requires the technical expertise and we will provide it for you.

**Prerequisite**
Client's Hosting URL.
Client's Hosting  Credentials (Username and Password)
Importantly: Verify the credentials then and there over the phone or via chat.

| Sometimes it becomes so tough to know the Client's hosting, therefore always ask for Hosting URL.
| To check the website information Go to https://www.whois.com/
 
**ETA**
60 Minutes.

| Always confirm the time frame with the developers.

**References**
> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-syntax-error-in-wordpress/
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