Payment Issue In Checkout Page
Situation
The Client 's customer cart the product and goes to the checkout page he does not see payment option in the checkout page .
Reasons
Generally, these are the following reasons :
Getting QueryError of plugin conflicting because of which Payment option is hidden.
Plugin Setup is not done properly.
The plugin is not enabled.
Communication to Client
Tell the client that we can fix the issue, but It requires a lot of diagnoses as it may be because of the above-mentioned reasons, this needs troubleshooting by technical expertise and we will provide it for you. It's really tough for non-tech savvy to trace and fix the issue. Let, the client knows that error is not caused by only one single reason, there can be a lot many reasons. It requires time in order to fix it. Therefore be patient and allow us some time to fix.
Prerequisite
Client's Paypal, Stripe etc gateway login credentials.
Client's Wordpress Website URL, Credentials(Username and Password).
Importantly: Verify the credentials then and there over the phone or via chat.
Note: The client must already do the WooCommerce setup.
To check the website information Go to https://www.whois.com/
ETA
120 Minutes.
Always confirm the time frame with the developers.
References
The Client 's customer cart the product and goes to the checkout page he does not see payment option in the checkout page .
Reasons
Generally, these are the following reasons :
Getting QueryError of plugin conflicting because of which Payment option is hidden.
Plugin Setup is not done properly.
The plugin is not enabled.
Communication to Client
Tell the client that we can fix the issue, but It requires a lot of diagnoses as it may be because of the above-mentioned reasons, this needs troubleshooting by technical expertise and we will provide it for you. It's really tough for non-tech savvy to trace and fix the issue. Let, the client knows that error is not caused by only one single reason, there can be a lot many reasons. It requires time in order to fix it. Therefore be patient and allow us some time to fix.
Prerequisite
Client's Paypal, Stripe etc gateway login credentials.
Client's Wordpress Website URL, Credentials(Username and Password).
Importantly: Verify the credentials then and there over the phone or via chat.
Note: The client must already do the WooCommerce setup.
To check the website information Go to https://www.whois.com/
ETA
120 Minutes.
Always confirm the time frame with the developers.
References
Updated on: 30/07/2018
Thank you!