Payment Issue In Checkout Page

Situation
****The Client 's customer cart the product and goes to the checkout page he does not see payment option in the checkout page .

Reasons
Generally, these are the following reasons :

• Getting QueryError of plugin conflicting because of which Payment option is hidden.
• Plugin Setup is not done properly.
• The plugin is not enabled.

Communication to Client
Tell the client that we can fix the issue, but It requires a lot of diagnoses as it may be because of the above-mentioned reasons, this needs troubleshooting by technical expertise and we will provide it for you. It's really tough for non-tech savvy to trace and fix the issue. Let, the client knows that error is not caused by only one single reason, there can be a lot many reasons. It requires time in order to fix it. Therefore be patient and allow us some time to fix.

Prerequisite

• Client's Paypal, Stripe etc gateway login credentials.
• Client's Wordpress Website URL, Credentials(Username and Password).
  Importantly: Verify the credentials then and there over the phone or via chat.

Note: The client must already do the WooCommerce setup.

ETA
120 Minutes.

References

Updated on: 30/07/2018