Tax Not Showing Issue

Situation
The Client is unable to see Tax attribute in the checkout page.

Reasons
Generally, these are the following reasons :
*Configuration of Tax attribute is not done correctly.
*Maybe some problem in cart page.
*TAx is not set up based on Address(Country or State)

Communication Client
Tell the client that we can fix this and there can be above-mentioned reasons coz of which Tax option is not working properly. It's really tough for non-tech savvy to trace and do the setup. We have Happiness Engineers, they would love to assist you.

Let, the client knows that we have Proper Departments working -->Development --> QA Team -->Audit Team (checks that issue fixed in given time and scrutinize Clients Feedback). We have offices in India, Texa, UAE(Dubai).

Prerequisite
Client's Wordpress Website URL, Credentials(Username and Password).
Importantly: Verify the credentials then and there over the phone or via chat.

To check the website information Go to https://www.whois.com/

ETA
120 Minutes.

Always confirm the time frame with the developers.

References

Updated on: 30/07/2018