Website is Redirecting to other Page

Situation
The Client Website is Redirecting to other Page.
htaccess file issues
Site hacked
Permalink issue
Reasons
Generally, this is the following reason :
htaccess file has been corrupted.
Site hacked by someone who redirects site from another domain.
Client has made changes site link from the database.

Communication Client
Tell the client that this error is caused due to the above-mentioned reason. In order to fix the issue, our development team has to diagonise all the causes . This needs time to fix, it will be very tough for non-tech savvy to fix this, therefore, requires the technical expertise and we will provide it for you.

Let, the client knows that we have Proper Departments working -->Development --> QA Team -->Audit Team (checks that issue fixed in given time and scrutinize Clients Feedback). We have offices in India, Texa, UAE(Dubai).

Prerequisite
Client's Wordpress Website URL, Credentials(Username and Password).
Client's Hosting URL and Credentials(Username and Password)
Importantly: Verify the credentials then and there over the phone or via chat.

To check the website information Go to https://www.whois.com/

ETA
180 Minutes.

Always confirm the time frame with the developers.

References

Updated on: 30/07/2018