Why Should I pay, I am Wordpress.com Customer.
Ok. If you are a free customer with Wordpress.com - Pls use following link :
en.support.wordpress.com/forums/
You can see there is no support available. Write your query and wait for someone to reply you because there are millions of queries posted on each day. You can expect reply in 10-15 days ( if you are lucky) but the solution provided will not fix your problem because you need to fix it yourself.
If you have a WordPress.com paid plan, you’ll have access to Live Chat Support based on the plans.
Their Happiness Engineers can answer Few questions that you have about WordPress.com, how it works, and how best to use it. They are happy to help guide you in building the perfect site but not on following topics :
-CSS support
-multiple changes to a site’s layout and design
-Backup
-File Transfer
-Customization
-Help with third party applications ( Like Woocommerce)
-Writing, editing, or otherwise creating content (text, image, CSS, and video).
At times when all operators are busy or unavailable, you’ll be able to get through to private email support.
How do I access Live Chat Support?
When you are logged into WordPress.com, click on the ? icon in the lower left corner to access all of their Help resources. Then, click the ‘Contact Us’ button. You’ll be taken to this page.
If you are lucky enough, you will get their live chat support but except pre-defined answers they will not help you. Mostly, they send you to their forums.
Their Chat is currently available 12/5 and during limited hours on weekends. At times when all operators are busy or unavailable, you’ll be able to get through to private email support. On rare occasions, their Live Chat Support is also subject to closure or limited hours during their company meetings.
If you think you can pay a little amount to fix your issue immediately, then we offer our support at low price with 30 days money back gurantee.
en.support.wordpress.com/forums/
You can see there is no support available. Write your query and wait for someone to reply you because there are millions of queries posted on each day. You can expect reply in 10-15 days ( if you are lucky) but the solution provided will not fix your problem because you need to fix it yourself.
If you have a WordPress.com paid plan, you’ll have access to Live Chat Support based on the plans.
Their Happiness Engineers can answer Few questions that you have about WordPress.com, how it works, and how best to use it. They are happy to help guide you in building the perfect site but not on following topics :
-CSS support
-multiple changes to a site’s layout and design
-Backup
-File Transfer
-Customization
-Help with third party applications ( Like Woocommerce)
-Writing, editing, or otherwise creating content (text, image, CSS, and video).
At times when all operators are busy or unavailable, you’ll be able to get through to private email support.
How do I access Live Chat Support?
When you are logged into WordPress.com, click on the ? icon in the lower left corner to access all of their Help resources. Then, click the ‘Contact Us’ button. You’ll be taken to this page.
If you are lucky enough, you will get their live chat support but except pre-defined answers they will not help you. Mostly, they send you to their forums.
Their Chat is currently available 12/5 and during limited hours on weekends. At times when all operators are busy or unavailable, you’ll be able to get through to private email support. On rare occasions, their Live Chat Support is also subject to closure or limited hours during their company meetings.
If you think you can pay a little amount to fix your issue immediately, then we offer our support at low price with 30 days money back gurantee.
Updated on: 01/06/2018
Thank you!