WooCommerce Products not showing on Shop page
Situation
The Client is not able to see the products on the Shop page .
Reasons
Generally, these are the following reasons :
Shop Page is not properly setup.
Layout issue on the Shop page.
Permalinks are not saved.
Communication Client
Tell the client that we will fix the issue. It requires a lot of diagnoses because there can be above-mentioned reasons, So in order to check each and every cause requires analyzation and then fixing. It's really tough for non-tech savvy to do troubleshooting, set up the compatible plugin with his website theme and to check the other plugins conflict and then do the setup. We have Happiness Engineers, they would love to assist you.
Let, the client knows that we have Proper Departments working -->Development --> QA Team -->Audit Team (checks that issue fixed in given time and scrutinize Clients Feedback). We have offices in India, Texa, UAE(Dubai).
Prerequisite
Client's Wordpress Website URL, Credentials(Username and Password).
Importantly: Verify the credentials then and there over the phone or via chat.
To check the website information Go to https://www.whois.com/
ETA
180 Minutes.
Always confirm the time frame with the developers.
References
The Client is not able to see the products on the Shop page .
Reasons
Generally, these are the following reasons :
Shop Page is not properly setup.
Layout issue on the Shop page.
Permalinks are not saved.
Communication Client
Tell the client that we will fix the issue. It requires a lot of diagnoses because there can be above-mentioned reasons, So in order to check each and every cause requires analyzation and then fixing. It's really tough for non-tech savvy to do troubleshooting, set up the compatible plugin with his website theme and to check the other plugins conflict and then do the setup. We have Happiness Engineers, they would love to assist you.
Let, the client knows that we have Proper Departments working -->Development --> QA Team -->Audit Team (checks that issue fixed in given time and scrutinize Clients Feedback). We have offices in India, Texa, UAE(Dubai).
Prerequisite
Client's Wordpress Website URL, Credentials(Username and Password).
Importantly: Verify the credentials then and there over the phone or via chat.
To check the website information Go to https://www.whois.com/
ETA
180 Minutes.
Always confirm the time frame with the developers.
References
Updated on: 25/07/2018
Thank you!