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# Wordpress Widgets Code Issue

**Situation**
  ****${color}[#ff0000](The Client is facing the Widgets Code Issue ie some unwanted codes showing in his WordPress website.It was working last 24 hours suddenly it shows error on the site.)

**Reasons**
Generally, this is  the following reason  :
* Widget added is not supportable with the theme.
* Internal Code Error. (php)

**Communication  Client**
Tell the client that we can fix the issue, but It requires a lot of diagnoses as it may be because of the above-mentioned reasons, this needs troubleshooting by technical expertise and we will provide it for you. It's really tough for non-tech savvy to trace and fix the issue. We have our Happiness Engineer, they would love to assist you.

| Let, the client knows that we have Proper Departments working -->Development --> QA Team -->Audit Team (checks that issue fixed in given time and scrutinize Clients Feedback). We have offices in India, Texa, UAE(Dubai).

**Prerequisite**
* Client's  WordPress Website URL, Credentials(Username and Password).

Importantly: Verify the credentials then and there over the phone or via chat.

| To check the website information Go to https://www.whois.com/
 
**ETA**
90 Minutes.

| Always confirm the time frame with the developers.

**References**
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