WP Booster Error

Situation
The client is facing the WP Booster Error.
The client installed the demo version and got the following errorr.td_api_base::mark_used_on_page : a component with the ID: single_template_5 is not set.
/home/muhendi6/public_html/wp-content/themes/ionMag/includes/wp_booster/td_api.php


Reasons
Generally, this is the following reason that causes this error :
Theme Conflict.
Plugins Conflict.

Communication to Client
Tell the client that this error is caused due to the above-mentioned reason. In order to fix the issue, our development team has to check the WordPress version and has to check other compatibility issues (like plugins conflicts with wp version). This needs time to fix, it will be very tough for non-tech savvy to fix this, therefore, requires the technical expertise and we will provide it for you.

Prerequisite
Client's Hosting URL.
Client's Hosting Credentials (Username and Password)
Importantly: Verify the credentials then and there over the phone or via chat.

Sometimes it becomes so tough to know the Client's hosting, therefore always ask for Hosting URL.
To check the website information Go to https://www.whois.com/

ETA
60 Minutes.

Always confirm the time frame with the developers.

References
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Updated on: 30/07/2018