• Why Should I pay, I already paid to Godaddy/Bluehost/Any 3rd Party host. Can they fix my issue for free, if I contact them ?

  You already Paid to your hosting company (Name of the Hosting company like godaddy). Your company is hosting 1000s of Softwares like WordPress. They are charging you for Hosting ( to keep your website on Internet), not for wordpress. Ideally, you are ( You & The person who made your site) responsible for all the errors and issues. So, technically your hosting company can fix the issues related to server issues but they do not help the internal wordpress issues because if they hire engineerPopular

• Why Should I pay to Wordpress, It is free. (3rd Party Hosting)

  WordPress is an open source software. It is free in the sense of freedom not in the sense of free dinner. WordPress is an open source community project where tens of thousands of talented people have made contributions to make it into a great software that it is today.WordPress as a software is free for you to download and use. However, to use WordPress on the web, you will need WordPress Hosting. You already Paid to your hosting company (Name of the Hosting company like godaddy). Your companyPopular

• I am not going to pay for some issue, I did not make. or Wordpress Updated their version and I am getting this issue.

  WordPress is an open source software. It is free in the sense of freedom not in the sense of free dinner. WordPress is an open source community project where tens of thousands of talented people have made contributions to make it into a great software that it is today.WordPress as a software is free for you to download and use. You are ( You & The person who made your site) responsible for all the errors and issues. So, Wordpress will keep on updating the versions as each version comes up wiPopular

• Are you affiliated to Wordpress.com ? How can I trust you & your company ?

  No we are not affiliated with Wordpress.com or Wordpress.org. This is written in our website Footer. No one is affilaited with them who are providing Support for Wordpress. Even companies like Godaddy, Hostgator, Bluehost etc. They host your software but they do not have Wordpress Technical Expertise like us and they are not available to support you 24/7. We are group of 54 people who are developers. Yes, you can trust our company as we have served more than 17000 clients one or multiple timePopular

• Why Should I pay, I am Wordpress.com Customer.

  Ok. If you are a free customer with Wordpress.com - Pls use following link : en.support.wordpress.com/forums/ You can see there is no support available. Write your query and wait for someone to reply you because there are millions of queries posted on each day. You can expect reply in 10-15 days ( if you are lucky) but the solution provided will not fix your problem because you need to fix it yourself. If you have a WordPress.com paid plan, you’ll have access to Live Chat Support basedSome readers

• Paid Service

  We have the proper dedicated team working with 10 + years of experience in WordPress. All the issues are fixed by our developers and then it goes to QA team and finally Audit Team (checks that issue fixed in given time and scrutinize Clients Feedback). It doesn't matter the issue is big or small, this process is implemented for every issue. Hence requires time and therefore this is chargeable service.Few readers